Forum Discussion

Lettuce1's avatar
Lettuce1
Explorer | Level 4
5 months ago

My existing Dropbox account disappeared along with all of my files.

Hello I experienced a really strange thing today- Dropbox disappeared from all my devices bar my iPhone where it says ‘signing out’. When I try to sign in from the web my account has gone from a plus...
Account Access
restore
joe710's avatar
joe710
New member | Level 2
5 months ago

Same thing happened to me.  I think there may have been a breach to drop box.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    joe710, when was the last time you could normally access your Dropbox account with all your files in? 

     

    Do you have any other email addresses? 

     

    If not, can you check your current email address and let me know how long ago you received a message from Dropbox there?

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