You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
need help
hello, i need help with my other drop box account. i have access to the email now, and the code is not sending even through its the email linked to the drop box account. please help me, i have tried e...
Nancy
Dropbox Staff
Dropbox StaffWelcome to our forum, marcellasg!
Did you also check your email’s spam folder and added no-reply@dropbox.com to your email contacts?
If you did and that didn’t help, I’d suggest reaching our support team directly and they’ll further help. Here are the steps to do this. Feel free to send me your ticket number too, in this scenario.
Hope this helps.
- hello yes i have did that and still nothing, i really need to log in .. also where do i get my ticket number at?
- Jay
Hi marcellasg, when you followed the steps from my colleague, did you enter an email address that you're able to access?
You should've received an automated email response with a ticket ID when you submitted the query.
