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Forum Discussion

Anjan2's avatar
Anjan2
New member | Level 2
6 months ago

Not getting any email regarding one time security code after login.

Please help please ..

Account Access
Security
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hi Anjan2, welcome to our Community! 

       

      Just to make sure we're on the same page, do you mean that you have trouble receiving the one-time security code when trying to log into your account? 

       

      If you're referring to something different, feel free to let me know. 

       

      Do you have access to the email address linked to your Dropbox account? If so, then please make sure to add no-reply@dropbox.com to your email contacts and try again.

       

      Let me know how it goes.

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