You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sarahb0092's avatar
sarahb0092
New member | Level 2
9 months ago

Not receiving Security Codes via email

Hey, I'm not receiving the security codes to my designated dropbox account.  Anytime I press "resend code" it still wont send to my email.  I need to be able to sign into my account and currently...
Account Access
Dropbox Basic
Security
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Sorry to hear about this, sarahb0092.

 

Have you checked your spam folder, to see if the email went there?

 

If not, try adding no-reply@dropbox.com to your email contacts and then try again.

 

Let me know how it goes!

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