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Forum Discussion
Old account closed due to inactivity. What can I do?
How do I reopen my account after it got closed? I have one registered with my Yahoo account and it got closed on May 2nd and I want to reopen it so I can move my files to another account, This accoun...
ferpal1 wrote:
My account gor closed due to inactivity. I have been away for a while and did not need to access the account but is there a way to re open it?
More than likely, no. Once an account has been deleted, it's gone. You can try asking Support but they may not be able to assist you.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
Jane
Dropbox Staff
Dropbox StaffHey
Just to clarify, you mention that your account got closed. Did you delete your account or was it closed due to inactivity?
Hello there!
Help please!!!
My account gor closed due to inactivity.
I have been away for a while and did not need to access the account but
is there a way to re open it?
Thank you
Fernando
- Rich
Super User II
ferpal1 wrote:
My account gor closed due to inactivity. I have been away for a while and did not need to access the account but is there a way to re open it?
More than likely, no. Once an account has been deleted, it's gone. You can try asking Support but they may not be able to assist you.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
