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Forum Discussion
Phishing scam, account breach - now not receiving Dropbox emails
Hello out there - I will admit I fell for an incredibly sleek phishing scam recently, and it happened through Dropbox. My account was compromised, Apple thinks my email may have been compromised, an...
Jay
Dropbox Staff
Dropbox StaffHi Will1980, thanks for bringing this to our attention.
Could you let us know how you were able to resolve this issue so that it might benefit others who could be in a similar situation in the future?
Additionally, if you have any further queries, feel free to message back.
We're still not sure how my account was affected, but something happened where definitely my account was compromised. And all of the Dropbox emails were funneled into my RSS feed, which I forgot even existed. So I spent this time trying to figure out why I couldn't receive communication from Dropbox, while all the while it was hiding in an obscure folder within my email.
We are now trying to figure out how to route the Dropbox emails back to my main inbox.
This is definitely something to keep in mind for other cases, that the RSS feed inbox might be a place where Dropbox communications land on accident.
- Rich
Super User II
We are now trying to figure out how to route the Dropbox emails back to my main inbox.
It would most likely have been a mail filter set up to redirect specific emails into a folder other than your Inbox. This is how the attackers usually do it.
