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kelos-01's avatar
kelos-01
Helpful | Level 5
7 years ago

Private folder - Turn off or remove (Dropbox business)

I use dropbox business for my company (I'm the admin).  I want to know if' there's anyway to turn off private folders for users? The reason is that in our business there's no reason for a "private ...
  • Fiona's avatar
    Fiona
    5 years ago

    Hello LAWFIRM-ADMIN

    Thanks for sharing details of your workflow to explain how important an option like this would be. I completely understand and I first want to invite you to share this idea in detail, in our share an idea section of the Community. 

    Allow me to elaborate on the logic behind the purple folders in teams. 

    1. Users onboard from personal accounts. Thus they sometimes already have personal files in their accounts. We cannot show these files to the whole team, just because the member onboarded. 
    2. Users outside your team might choose to share a folder/file with one of your members. In this case, the sender did not choose to show his files to all of you. They shared with only one user/email address. So the rest of the team should not be able to see this folder and this is one of the reasons the purple folder is an important location in team accounts. 

    Finally, please have in mind that our Business Advanced subscription offers a feature called sign in as user. With this feature, you can sign in as the members of your team and check or even take action on the purple/personal folder files. 🔍

    :books: Sign in as one of your Dropbox Business team members

    Let us know if this feature could be helpful in your case.

    Thank you for your feedback! 

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