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Forum Discussion
adamvnz
3 years agoExplorer | Level 4
real person verification wont let me in
When I try to login to my account the real person verification pops up. I then solve the puzzles and it confirms that I am a real person. It then disappears but instead of logging into my account t...
- 3 years ago
Hi adamvnz, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress!
1567941
New member | Level 2
I cannot believe that this company has the audacity to have links all over the place to "customer service" that lead you back to a dead end over and over again. Oh, and like we're supposed to believe that computers running our lives is actually going to make them more efficient and optimized. Barf!! In what universe would I give this company my passwords to protect when it can't even get basic functions working normally and have a way for malfunctions to be reported and addressed?
Anyway, I can't get Dropbox to let me log in. It keeps having the image verification process come up, say it's been passed, ("verified as human"; glib, not funny), and then make me do it again and again, never letting me into my account.
I can only access my account by changing the password, a waste of time that's not going to last long.
What is going on with Dropbox? Will this malfunction be corrected?
A_0
3 years agoExplorer | Level 4
Hi,
I can relate to you. I also experienced the same problem with other applications.
Whenever I encounter troubles in logging in to any applications. I uninstall & install the application or use a different browser before logging in.
I hope it helps! Have a wonderful day! 🙂
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