You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

adamvnz's avatar
adamvnz
Explorer | Level 4
3 years ago

real person verification wont let me in

When I try to login to my account  the real person verification pops up. I then solve the puzzles and it confirms that I am a real person. It then disappears but instead of logging  into my account t...
Account Access
Security
  • Jay's avatar
    Jay
    3 years ago

    Hi adamvnz, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

adamvnz's avatar
adamvnz
Explorer | Level 4
2 years ago

Why can you guys not sort this out! This is **bleep** I am so pissed by this stupid cappa thing which any **bleep**in computer halfwit should have sorted. If you cant sort this simple security issue How the hell can we trust you to fix something more major. I first made you aware of this 6 months ago 

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