You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Registered Incorrect Email and now can't login
Hi All I accidently created a dropbox account with paid subscription using the wrong email (i.e. happens to be someone else's email address), and I tried logging in but cannot recall the password...
Rich
Super User II
Super User II
onebadshah wrote:
I cannot use the forgot password option because the registered email belongs to someone else.
If you don't already have an active device linked to the account, it's usually not possible to gain access to a Dropbox account without access to the email address associated with it
You can try contacting Support, but they will likely only help in preventing future charges. They can't give you access to the account without access to the email. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
