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Forum Discussion
Sign-In Issue - receiving one-time code to an old email with no access
Hello,
I'm trying to sign-in to my account that I've been logging into for the past 3 years. Now all of a sudden it prompts me to a 6 digit code that was sent to my old email "2 step verification"...
Hello Jay,
Was this part of a new update since it never asked me before? I never turned that feature on.
The old email was deleted unfortunately.
Jay
Dropbox Staff
Dropbox StaffNo, it's been a standard feature for many years, and is completely separate from the normal two-step verification feature.
Is it not possible to recreate that email address again somehow?
That's weird because I've been able to sign in for the past 3 years with no problem.
No I'm not part of that organization anymore.
