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adametheridge's avatar
adametheridge
New member | Level 2
6 months ago

Suspected hack on Business account

Hi there - I need urgent help.   I believe our business dropbox account has been hacked. All our team member accounts have been suspended, including mine (I'm the admin). I can't get access to dr...
Account Access
Security
Team admin
adametheridge's avatar
adametheridge
New member | Level 2
6 months ago

Thanks. How do I tag a Dropboxer? Sorry, I'm new on the forum side of things. My Ticket is #24282567

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi there adametheridge - thanks for sharing your ticket number with us.

 

I've located it in our system and nudged a member of the team to have a look as soon as possible.

 

They'll be getting back to you in a bit, so keep an eye on your inbox for their message.

 

Let us know if you have anything else to add in the meantime. 

  • adametheridge's avatar
    adametheridge
    New member | Level 2
    6 months ago

    Thank you. Much appreciated 

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