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Forum Discussion

Rini's avatar
Rini
New member | Level 2
2 months ago

The one-time code never arrives to my Yahoo email, so I can't access my Dropbox account.

Mengapa email yahoo saya tidak bisa menerima kode pengaman dari dropbox?
Account Access
emails
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hai Rini! Semoga Anda baik-baik saja.

 

Apakah Anda juga sudah memeriksa folder spam alamat email Yahoo Anda?

 

Jika ya, tambahkan no-reply@dropbox.com ke kontak email Anda dan coba kirim kodenya lagi.

 

Beri tahu saya jika berhasil.

-----------------

Hey Rini! Hope you’re doing well. 

 

Have you also checked the spam folder of your Yahoo email address? 

 

If yes, please add no-reply@dropbox.com to your email contacts and try to send the code again. 

 

Let me know if that works.

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