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Forum Discussion
'Too many incorrect attempts' error when trying to change my password.
Hi Support Team,
I'm going to change the password of my Dropbox account.
Let me do it by removing the warning in your system stating that, "Too many incorrect attempts. Please try again in a...
Megan
Dropbox Staff
Dropbox StaffHi nm mh, welcome to our Community!
This is generally a security measure to prevent multiple attempts to reset passwords.
It could be a couple of hours, or even 24 hours before the system allows you to try again.
Did you receive the email that'd let you change your password? If not, could you try adding no-reply@dropbox.com to your contacts list, and check the spam folder the next time you attempt to reset the password?
Keep me updated with any progress!
- Hi Megan, I didnt reveived any email from dropbox and i already added it to my contact
- Can I get your email Megan. I want to reach you for more additional concern? Dropbox is very important for to keep running daily as I used it in our business. Thanks!
Or reach me at [email removed as per Community Guidelines]
