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Hh225's avatar
Hh225
New member | Level 2
7 months ago

Two factor login functionality is broken on mobile browser

Hello, I tries logging in after I received the email about how Dropbox was compromised. When I logged in (on chrome mobile), the website sent me a code to enter. When I pulled up my email to look at ...
Account Access
Mobile
Security
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Thanks for posting on our forum today, Hh225. 

 

Do you mean that you were able to use both passwords (the old one and the recent one) on the Dropbox website, and they were both accepted?

 

Also, when you opened your email address, did you close the tab where the website was asking for the security code? 

 

Let me know more info, and we’ll go from there.

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