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dpkansagra's avatar
dpkansagra
Explorer | Level 3
11 months ago

Unable to change email - "Too many attempts. Please try later"

I have been trying to change my account's email address from my current email to EMAIL 2.   I keep getting the same error: "EMAIL 2 is in use." To verify this, I created a new Dropbox account wit...
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dpkansagra's avatar
dpkansagra
Explorer | Level 3
11 months ago

I have tried in multiple browsers. Last I tried 6 hours ago. 

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Thank you so much for the ticket number dpkansagra!

     

    I can see that Poppy, the specialized agent is working on helping as much as possible. 

     

    Keep an eye out on the email for any updates. I've also added my comments there. 

     

    Hopefully you'll get to the bottom of this. Thank you!

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