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Forum Discussion

Amy M.24's avatar
Amy M.24
New member | Level 1
9 years ago

User can't belong to multiple teams

I tried to add a team member for dropbox business, but I get the message that she cannot join bc she is part of another team. She works on both projects, and I need her to have access to these files....
dropbox business
Security
Team admin
  • Ed's avatar
    Ed
    9 years ago

    Hi Amy

    Dropbox accounts are currently limited by email addresses and inviting someone to join a Dropbox Business team will require that account to have an email address associated to it. If her existing email address is already in use for another account, then it won't be possible to invite her.

    You can ask her to setup a new account and have it being used for your team. She won't be able to sync it on her desktop client but she can use the web interface to receive and share material using Dropbox.

Joe S.50's avatar
Joe S.50
New member | Level 1
9 years ago

I don't know about being the end of DropBox but I think this is a limitation that needs to be rectified.  There are many valid reasons to be a member of two or more accounts.

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