Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!
Forum Discussion
siskiyousurveying
2 years agoExplorer | Level 3
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service
I received the message "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement." and have no idea why?
- Walter
Dropbox Staff
Hi there siskiyousurveying - thanks for bringing this to our attention.
It sounds like your sharing activity was banned due to a ToS violation.
If you'd like to have a further look into this internally, let us know and we'll reach out via email.
Thanks!
- siskiyousurveyingExplorer | Level 3
Yes please do
- Walter
Dropbox Staff
Sure thing siskiyousurveying - you've got
- anes90New member | Level 2
Hello, im have a same problem.. please Help...
- PyuriaNew member | Level 2
Hello. Long time user from years back and am just on a basic plan.
I'm getting this message when I tried to recently share a folder: "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."
When I clicked to get more information there was a list of violations w/ different reasons but the above notification was not listed. I searched the forum and found others that had things resolved but only through support and no advice was given through the thread.
- Jay
Dropbox Staff
H Pyuria, I've merged you to this thread to keep similar queries together.
Are you trying to share a link to a folder, or sharing the folder directly to another user?
Do you have any content in those folders which could be a breach of the terms of service?
This will help me to assist further!
- PyuriaNew member | Level 2
Hello! thanks for the quick reply. I didn't see anything that breaches any content related issues. I was trying to share the folder directly.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!