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phaenze's avatar
phaenze
New member | Level 2
9 months ago

Where can I find the Dropbox corporate backup procedures?

I am filling out a security audit for our organization. Where can I find specific information on DropBox's backup strategy? I am looking for specific information on how often DropBox backs up our data, where the backups are located, encryption of that data, etc. If there is a document with that information, please let me know where it is. I am NOT talking about how we use DropBox to backup our data. Thanks.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    @phaenze wrote:

    Where can I find specific information on DropBox's backup strategy? I am looking for specific information on how often DropBox backs up our data, where the backups are located, encryption of that data, etc.


    You're probably looking for the SOC 2 report, which you can request through the Sales team, or Support if you're a current Dropbox Teams customer.

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