We're replacing our existing Dropbox Business and Dropbox Enterprise plans with three new plans: Standard—for teams needing powerful storage, sharing, and collaboration tools Advanced—for teams and businesses seeking more sophisticated admin, audit, and integration features Enterprise—for larger businesses requiring scalable custom solutions with individualized support Learn more about the features and pricing of each Dropbox Business plan. If you have questions or comments about the new plans, please add on the comments below.

Why is Dropbox making these changes?We're listening to our customers who asked for more flexibility in buying Dropbox Business. Now you'll be able to select the admin tools, storage levels, and support services that are right for your team. What that REALLY sounds like instead: "We're listening to OUR INVESTORS who asked for MORE MONEY!" Poor show DropBox. Poor bloody show!!!Everywhere else in Tech, the price DECREASES!

Wouldn't it have made more sense to keep the pricing of the Advanced plan to approximately what users are paying now, and then offer the Standard plan at a cheaper price? I ask because a 60% increase is too much to swallow for a file storage service. For the same price as the Advanced plan ($20/user-month), an organization can get an E3 license of Office 365 which would include the Office products, Exchange e-mail, a 1TB per user OneDrive account for file storage/collaboration, and a 1TB + 0.5GB/user SharePoint storage limit (up to 25TB max). In our organization's case (35 Dropbox users using less than 1TB), that's 35TB of OneDrive and 18.5TB of SharePoint storage. The Standard plan isn't an option because we require HIPAA compliance. This post isn't intended to be an ad for Office 365. It's a plea for Dropbox to reconsider their pricing strategy.

These are some really disappointing changes –and extremely heavy-handed price increases– from a company we've previously championed. Dropbox Business has been our go-to file sync & share recommendation for small- to medium-size business clients but from the price increase but subsequent feature reduction it's become apparent that this market is either not really Dropbox's focus, or it's one that they think they can milk for all its worth… (but I'm not sure the feature set even with SmartSync is that compelling to justify the extreme price premium…) It's all just a bit disheartening to be honest, and in many ways has a whiff of bait 'n switch. For example a lot of the AdminX features now being touted for the Advanced tier have been in Early Access for months, and in fact the features they offered were inducements for some of our clients to finally get onboard with Dropbox. At no point were there even rumblings that upon general release those new features would be locked behind higher-priced tiers, let alone this much higher. Yet by offering those features in early access and soliciting feedback and testing from paying customers Dropbox ends up to be treating those (presumably valued) customers as simple dumb guinea pigs, so they can turn around and stick them with a higher bill to continue to use the features they helped Dropbox develop. It definitely doesn’t engender loyalty or any warm feelings toward the company, and I suspect come 2018 Dropbox will see a fair number of businesses leaving for sync 'n share competitors who can now jump under the price umbrella Dropbox has left wide open.

New plans and pricing structure, and I can see that our SMB will be squeezed out of what we need if we don't want the huge price increase.Our current plan Teams Plan is AU$850 per year and the new Dropbox Business Standard is AU$1,050 per year. We currently need the auditing and advanced admin console and would be looking at the Dropbox Business Advanced at AU$1,650 per year which is almost double the cost of what it is now. I can't see our company using Dropbox in the future because on the price increase. EDIT: We're looking at switching to https://www.syncplicity.com/solutions/

Our current plan. £8/user/month. Unlimited storage and unlimited back up. Standard Plan £10/user/month. 2 tb storage and limited back up. Advanced Plan £15/user/month. Unlimited storage and unlimited back up. So if our business decided to take the standard plan it will cost us more for less features. To have the same features we need to pay almost a 100% increase. Well done dropbox you really dropped the ball on this one. We are now looking for alternatives.

Forum Discussion

Dropbox Staff

8 years ago

What are the new Dropbox Business plans?

We're replacing our existing Dropbox Business and Dropbox Enterprise plans with three new plans:

Standard—for teams needing powerful storage, sharing, and collaboration tools
Advanced—for teams and businesses seeking more sophisticated admin, audit, and integration features
Enterprise—for larger businesses requiring scalable custom solutions with individualized support

Learn more about the features and pricing of each Dropbox Business plan.

If you have questions or comments about the new plans, please add on the comments below.

bdragule
New member | Level 2
8 years ago
I received an email about this just now, and I'm confused. It says:

Thanks for being a loyal Dropbox Business customer. We want to let you know about some upcoming changes to your plan.

farther down...

Advanced adds sophisticated admin, audit, and security tools, with as much space as you need. This plan’s feature set is most similar to that of your existing plan
(emphasis mine)
The problem with all this is that I'm a Dropbox Pro subscriber. It says so in my profile. So was this email sent to me in error, or have I been unknowingly paying for a higher tier all this time?
- DD1
  Dropbox Staff
  8 years ago
  bdragule wrote:
  
  The problem with all this is that I'm a Dropbox Pro subscriber. It says so in my profile. So was this email sent to me in error, or have I been unknowingly paying for a higher tier all this time?
  
  Would you mind checking if the email was received at a different email address? (please do not share the email addresses as it's a public forum)
  
  Just want to make sure it's not a case of several Dropbox accounts. If that's not the case, I'd recommend reaching out to support at https://www.dropbox.com/support to flag this with our support team

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What are the new Dropbox Business plans?

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