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KzDbx's avatar
KzDbx
Icon for Community Manager rankCommunity Manager
2 years ago

Updated Dropbox for Windows Experience - What you need to know

Thank you for testing the new version of Dropbox for Windows and for joining this group. Any feedback you can share with us will be valuable as we continue to improve this experience. 
 
Please note: Dropbox early releases are subject to additional terms and conditions.
 
This post will outline some of the changes you can expect to see in this beta release. 
 

What to expect from the Dropbox for Windows beta experience

The Windows beta is currently available to select users who have opted into early releases and is not available to download as a specific build.
 
The Dropbox for Windows beta is focused on the changes introduced with Microsoft’s new sync API called Cloud Files. This applies to Windows 11 devices. To properly integrate with Windows going forward, we have revamped our sync engine to make use of the Cloud Files API. We need your help to test that it works properly.
 
Some of the areas we are currently focusing on include:
  • Your ability to effectively add, delete, and share files from your Dropbox
  • Your ease of making content available online and offline
  • Your comprehension of the sync iconography 
 
You can share your experience with us by creating a topic here.

 

Expected changes

This update introduces changes to the sync icons and to the list view in your File Explorer. Below is a quick summary of the expected icon behavior. 
 
A solid green circle with a white checkmark means your file or folder is synced and available offline.
 
For folders, this icon means all files in the folder are available offline.
A blue cloud icon means your file or folder is fully synced and online-only.
 
For folders, this icon means there is at least one online-only file in the folder. There can also be files that are “available” and/or “available offline” in the folder.

 

 

 A solid blue circle with two white arrows going in a circle means that your file or folder is in the process of updating.

 
A green circle with a green border and a green checkmark means that a file or folder was opened (directly or with a third-party application) and synced.
 
For folders, this icon means there is at least one available file in the folder, but no online-only files. There can also be files that are available offline in the folder.

 

 

 A red circle with a white “X” means that your file or folder can’t update or sync.
 

 

  A gray circle with a white minus sign means that your file is ignored. 

 

 

The Details view in your File Explorer will now include a Status column. This column is where the relevant icon for the file or folder will be shown. 

 

 

 

 

What’s next

 
We truly appreciate you testing this beta. If you have support questions or general feedback on how we can improve this experience, let us know by creating a topic here. 
 
Thank you again for testing this beta and sharing your experience with us.

  • henryperkins's avatar
    henryperkins
    Helpful | Level 6
    2 years ago

    Hello,

     

    I have made sure that I am opted into early releases and am very interested in beta testing the ARM64 version of Dropbox on Windows. Please advise where I can participate in beta testing. Thank you.

     

  • cristtos's avatar
    cristtos
    New member | Level 2
    2 years ago

    How do I actually provide feed back? By replying here?

    I have the "currently synching" blue sign on a number of local folders, some of which I did not touch for a year or more.

    Is that normal?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey cristtos, I just wanted to mention that you can post your feedback and support questions on this page.

       

      I hope this helps!

    • KzDbx's avatar
      KzDbx
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hi cristtos!

       

       

      I have the "currently synching" blue sign on a number of local folders, some of which I did not touch for a year or more.

      Is that normal?

      Yes - this is expected as the update needs to run through your files and folders to ensure they are migrated and compatible with the new update. Once they're synced, the blue sync icons should disappear and be replaced with either green checkmark or cloud icon, depending on whether your files are local or online-only.

      • NB141's avatar
        NB141
        Collaborator | Level 8
        2 years ago

        Hi ... How do you take part ? I'm  currently a Beta tester and using the latest beta version but I'm assuming it is a request only ... all the best 

         

         

  • Atila B.'s avatar
    Atila B.
    New member | Level 2
    2 years ago

    Was this change rolled back?

     

    I have beta build 185.3.5963 and I cannot see this new status column in File Explorer...

     
     
     
     
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      Atila B. wrote:

      I have beta build 185.3.5963 and I cannot see this new status column in File Explorer...

      It's not available to all users. Changes like this are rolled out slowly to a limited number of people. As testing progresses they may push the beta out to more people as the need arises.

       

      The final release versions are often rolled out in a similar manner so Dropbox can watch for any issues during the rollout.

About Dropbox Cloud Files for Windows Beta

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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