zwutz's avatar
zwutz
New member | Level 1
13 days ago
Status:
Gathering Support

Option to disable notifications for automations when using the desktop app.

It's been years since this topic came up. Currently it is not possible to disable notifications for any automation, unlike other notifications.

I honestly don't understand what's the hold-up here and sincerely ask you to allow me and others to disable them. I do not need them, and it just conditions me to blindly ignore any notifications, even if there would be some that were more important. I don't understand why you think they are that important that they should override user choice.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for posting here, zwutz.

    Can you send over a screenshot of an example notification you keep receiving, so that I can take a look? 

    Are you receiving this type of notifications on all Dropbox platforms (website/desktop app/mobile app)? 

    Let me know when you’re ready and I’ll check this further.

  • zwutz's avatar
    zwutz
    New member | Level 1

    It's this notification. And yes, it appears on any connected platform. I can only change the notification settings only between "Immediately", "Hourly", "Every 6 Hours", "Daily", and "Weekly". I can not disable them completely. This issue was raised a few times in the past, and as I said, I can not comprehend what's the hold-up here, unless it's a conscious decision to not allow users to disable this notification.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    New
    to
    Gathering Support

    This idea is open. 

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