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Account Settings
20 TopicsI wanna know who deleted files.
An entire fodler has been deleted. I want to know who did it to educate them that if they delete from their harddrive they also delete from the entire Team and thus to avoid future errors. We areof course using a Dropbox Business Account. When I navigate through to the Team Activity log,https://www.dropbox.com/team/admin/activity I cant see any way to show when files were Deleted. Whichis frustrating, because I can see that Dropbox have listed Deleted Paper Files and Permanently Deleted Files. "Deleted a file" is not an option. Please help to find the report that shows who deleted the file from the Team folder. Thank you. GeoffSolved9.1KViews1like4CommentsBackup, Passwords, Vault features - Safe to delete these files?
Is it safe to delete these files if I don't plan on using these features? I use Dropbox almost exclusively from the CLI, and only to sync between computers, I don't use any extra features. ~/Dropbox/Computer\ backup.dbx-backup ~/Dropbox/Passwords\ app.dbx-passwords ~/Dropbox/Vault.dbx-vaultSolved5.7KViews0likes4CommentsDeleting Account Error
When I go to delete my account, I get an error message after I've filled in all the details. It flashes with Error 500 and only gives me the option to only go back to the home page or visit the help center. I've tried 3x now to delete and nothing changes. Anyone offer any help?Solved5.4KViews1like53CommentsHow do I leave dropbox beta testing?
Recently, I checked the box to join the dropbox beta testing on my desktop application, but I have changed my mind and want to reverse back. I tried to delete the folder that contains all my computer files in my dropbox, but it says that "the operation could not be performed". How can I delete the folder that backs up my computer files?Solved5.3KViews0likes14CommentsAuto-upload of files from SD card I link to my computer.
When I put my SD card into my computer, Dropbox automatically uploads the files onto the computer. How do I stop this from happening? I want to determine whether or not the files will be uploaded. In addition, when Dropbox uploads the photo files to the computer, it changes the name of the file from IMG_xxxx to the date and time the photo was taken. This is totally unacceptable in my opinion. 1. How do I prevent this from happening in the first place? 2. How do I change the file names back to what they were originally?? Thanks in advance for any assistance. I am ready to delete the program!Solved3.5KViews1like4CommentsWhen are Event log records created and where is the documentation to show how to interpret them
I have been given a log file to comment on but do not know what it is and how, when and why the entries in it are created. Well I assume it is an EVENT LOG and the entires are created when an IP address changes, but is this because the member has remained logged on? If they had logged off would the log record still be written? Here are the first 2 lines is there someone who can assist ? Where / how do I find it when I log in to my account and is it only for business accounts? I have modified any personal details .... COLUMN HEADERS Member Member email Event type Category Access Method IP Address Country City Involve non team members Participants Context Other info COLUMN DATA The Member info@themembers-email.com Changed IP address associated with active desktop session Devices Desktop Devices Desktop 123.12.12.123 Australia MyCity No None ""{".tag": "team_member", "account_id": "dbid:AADHdCwPDk2H16hkRPDA2Bm5c1Vhpr7hXko", "display_name": "The Member", "email": "info@themembers-email.com", "team_member_id": "dbmid:AACX_OLjX-6QgYLCH6_ARL9TvlHrbivbnTY"}"" ""{".tag": "device_change_ip_desktop_details", "device_session_info": {".tag": "desktop_device_session", "ip_address": "99.999.999.999", "created": "2021-01-07T21:00:37Z", "updated": "2022-03-10T07:31:19Z", "session_info": {"session_id": "dbdsid:AAB3yUZdowpf086xdE90_LP2zqD_SFQbbWs"}, "host_name": "hostname.local", "client_type": {".tag": "mac"}, "client_version": "143.4.4161", "platform": "Mac OS X 11.2.3", "is_delete_on_unlink_supported": true}}""2.1KViews0likes5CommentsA member was removed from a folder but cannot find any logs who removed her.
Hi, I would like to seek help on how to check the logs further, as amember was removed from a folder but cannot find any logs who removed her from the Activity logs. She can view folder shared with her and its contents, but yesterday her name suddenly been missing, and we would like to find out how did it happened. Thank you.961Views0likes5CommentsStarting a new dropbox and want to move almost 1 TB to my new dropbox.
Hi! I have had my dropbox on my husband and want to have it on my email instead. Then I have to move over almost 1TB to the new dropbox but to download files takes forever. Are there any faster way to move folders into a new dropbox account. I have bought the professional one with 3 TB. thank you!Solved778Views0likes2CommentsNeed to edit unverified email address on personal dropbox account
I just created a new personal Dropbox account and made a typo when I entered my email address. I can't edit it without verifying and I assume I can't verify because the email address is incorrect. What do I do? I can't delete the account either because it is the wrong email address!619Views0likes1Comment