We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Billing
4 TopicsWe lost our all files in Dropbox because we can't pay the bill!
Our company file was lost!!! because we can't make a payment! we try many cards and paypal account too. But it still can't pay the bill! It's show error (500) to us and last night it date line we try untill last night but it still not success and then all file was dissappear!! What should we do for now. We can't contact any support becuase now we are just free plan. And if we upgrade it now our file will back or not. Please it's very important file for my company that we collect many year! the problem is from your system! not us who try to pay many times!! Dropbox Please take responsibility to us!!!1.3KViews0likes13CommentsDelete account without access to 2 step verification.
I am unable to sign into my personal dropbox account that I had on my work computer. I no longer work there so I cannot access the 2-factor-authentication email sent by dropbox, so I can’t log in. I need to cancel the Dropbox Plus subscription on the account and delete the account. How can I do this without having access to the email address and 2 step verification? Thank you.547Views0likes8CommentsMissing files after removing Capture from my Dropbox account
In January I allowed Dropbox to add Capture to my basic account. After 22 days I cancelled Capture. Now I can't find any of the folders or files I had in the Dropbox account. They aren't in deleted files or moved files,yet I'm still being charged. What has happened?Solved2KViews0likes7CommentsNeed All The Modified Files and Folders list for a particular date
I want to obtain a list of all files and folders modified in Dropbox on a specific date for example 08/01/2023. Can you please provide the way in order to get this information as I can only see last modified date on a folder/file but not version history of the file/folder being modified and this requirement is crucial for our business.1.2KViews0likes1Comment