You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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19 Topics

I'm asked if I want to move files out of Dropbox, and then my Windows desktop fills up with them
Message #2 after hitting cancel for message #1 Desktop view after message #1 Message #1I have had this issues for a few months now. I will be working on a spread sheet or reading emails when I get a message (see pictures) Remove "05-19-24 Azi & Stone 2.jpg and 40 other items from your Dropbox account and all devices? (file name and number not always the same) and without clicking on anything in Dropbox or on the dialog box, I have a full screen of files on my desktop. Some of these files are from my files in Dropbox and some are files that I have moved to trash. How can I stop this from happening? Each time it does, I have to go through each file and move them back to the folder they belong in.
Carolb7821
6 months ago Place Apps and Installations
911Views
0likes
4Comments
How to delete old Dropbox Update Logs
Every so often Dropbox updates itself, which is good, mostly. It also makes a log of its updates, which is good, mostly. Unfortunately, I now have 1,994 old update logs on my C: drive, dating back to 24-07-2020, and every time I use a malware scanner every one of these logs is summoned to give evidence, which is not good, all the time. I am able to trim the rubbish on other software collections, but Dropbox insists that only the owner can delete its logs, and won't tell me which entity is the owner. FWIW, I've used Dropbox far longer than 4 years, and I was able to delete all logs dated prior to 24-07-2020 with no noticeable untoward catastrophes happening. I would like to not only save time on the malware scans, but also put the 82.5 megabytes to better use. Maybe we only need the last 5 logs as a fall-back measure? So, who is the "owner"? And, would taking ownership of 1,900 old logs injure the Dropbox install?
Solved
gordon451
7 months ago Place Apps and Installations
1.3KViews
0likes
7Comments
Uninstalling the desktop app from my computer
Hello community. Thank you in advance for your help. So I downloaded Dropbox on my Windows laptop and on the same day I started having trouble with theeffectiveness of my laptop. I made a general review and saw that mylaptop's storage was full, and when I reviewedthe storage detail I realized it was the Dropbox folder that apparently downloaded all the data. I uninstalled the Dropbox app but the folder is still on my computer occupying memory. Can you help me know how to uninstall and delete the Dropbox folder from my computer without damaging any files inside the cloud?
Solved
adavid
12 months ago Place Apps and Installations
643Views
0likes
1Comment
Downgraded Dropbox to basic and accidentally deleted entire Dropbox folder from my D Drive
I thought it was a full backup, not the actual folder. I see all the files (580GB) on Dropbox online. Can I download the whole lot in one go? Are they safe or will Dropbox delete them forever? I now have no access to live chat...
geoffwales
12 months ago Place Apps and Installations
1.9KViews
1like
18Comments
What happens if I disconnect my account from my desktop?
Hi everyone. I hope you can help me. my question is this: if I disconnect my account from Dropbox on my PC and delete all the folders on my PC... will I lose the contents?
elisabetta23
2 years ago Place Apps and Installations
496Views
0likes
2Comments
The operation can’t be completed because “Folder name” needs to be downloaded.
I am on Mac OS Monterey running dropbox basic. When I try to delete a folder I get the error message 'The operation can’t be completed because “Folder name” needs to be downloaded.' Also my sync icons are not showing at all. If I add or delete files they the changes sync. If I create a folder it also syncs - but I cannot delete it from Finder. I can delete it online and the change sync to Finder. I have re-installed and also follow the advanced re-install https://help.dropbox.com/installs/advanced-reinstall I have followed the dropbox not syncing https://help.dropbox.com/sync/files-not-syncing and missing icons https://www.dropboxforum.com/t5/View-download-and-export/Sync-icons-missing-in-the-Dropbox-folder-in-Finder/td-p/596014/page/2 I've been going round in circles with all the above - re-starting lots too. Any ideas what is going on? Thanks
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Lui Hepworth
2 years ago Place Apps and Installations
10KViews
0likes
15Comments
A '.dbxignore' file popped up on my desktop. Can I delete it?
I now have '.dbxignore' on my desktop. Can I delete it or is it necessary to just leave it there. (Sorry if this is an inappropriate category, but I couldn't find an accurate one!)
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Judy12159
2 years ago Place Apps and Installations
5.9KViews
0likes
11Comments
Can't delete folder on my Mac called Dropbox
Hi.My problem is that I can't delete a folder called Dropbox on my Mac. It is located in /Users/radoslawz/Public/Drop Box. I had deleted everything. All libraries. Cache. App. And still - nothing. I am not even sure when I bought this mac I was installing DropBox. This folder is not locked and I have all priviliges to view end edit, but can't delete it. There is possibility that it is a virus, what I can do?
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radoslawz
2 years ago Place Apps and Installations
2.6KViews
0likes
4Comments
How to stop Dropbox from creating desktop.ini files?
After dragging the desktop.ini file to the trash a few times, and seeing it re-created, I instead right-clicked and deleted it. So far (5 minutes or so), it has not been recreated. Maybe it's somehow related to a glitch in Windows 10? In any event, it's gone, for now.
docabs
2 years ago Place Apps and Installations
1.3KViews
0likes
5Comments
Cannot delete PC Backup because Dropbox Backup Beta is blank
I have a PC backup I wish to modify or delete. I can go tohttps://www.dropbox.com/backups/PCbut when whenever I try to make any change it wants to open the Dropbox app. That would be fine but when I go to the Dropbox app, then the Backup tab, then click the Manage Backups button it opens Dropbox Backup Beta and that is blank without any backups to manage.
Solved
Mark_Jepson
2 years ago Place Apps and Installations
733Views
0likes
3Comments