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My entire Dropbox account has been deleted after sharing with another user
I joined another Dropbox account for a project, and unshared after the project was over. This appeared to just permissions system, but now all my files and folders have been deleted. After looking at my payments, it appears my last monthly payment was refunded. I'm not sure what the hell happened, but it appears my whole account was erased and I'm losing my mind on how this could have happened. Did I transfer my account over to a different user? Is this even possible? I need to restore my files and don't see any way to access anyone by phone. Any help would be appreciated!
I no longer see the option to leave a copy of the shared folder I'm unsharing to its members.
My question is what happens when I "remove" a share email. And what happens if I just delete the folder without removing the shares first? In previous versions of Dropbox I was able to un-share a folder (I am the owner) with the option to let other users keep the contents. I could then delete the folder without removing their content. Today (March 2025) I am not finding those options. It appears I can only remove shared emails with no option for them to keep their copy of the files?
I've accidentally removed my personal folder from the team and I can't find it anywhere.
Hello, unfortunately as an admin I have removed access to my *personal* folder in Dropbox. What can I do? The folder can no longer be found. I accidentally pressed the Remove ALL button. Now all my personal data is gone
Files are being deleted and moved to Dropbox without my permission
(1) It deletes files I have downloaded to Dropbox for safekeeping without my knowledge or permission. (2) It installs my files to Dropbox without my knowledge or permission. I have written about this before, but have never received a reply. How can I get Dropbox to stop making these unauthorized moves? (3/18/25)
Ability to delete files from the Signatures tab and see which team members can access them.
Dropbox signature feature - the long list of signed files on this page on dropbox.com is not transparent enough. There's no clear way to tell quickly and easily who has permission to view these files. This can be worrying for an Admin! Also, I can't delete / remove these files. When I click on the 3 dots I can only download and preview. Dropbox support confirmed the only way to delete the file is to open each one and delete from there. This is not practical with hundreds of documents being signed. We need to be able to clear / tidy this list easily - bulk delete would be awesome. Thank you.My account shows there are 33GB of backups, but my Backups page is empty.
Hello, My account shows that it's out of storage, I have only 180MB in regular files and a 33GB backup, but I don't see it anywhere else than in the subscription page. Nothing on the backups page. I can't delete this file to free up the space. Where can I find access to it?
