You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I don't have enough space to upload or download files from a folder that was shared with me
Someone shared some rough video files with me to edit into a video for them. My company stopped using dropbox years ago in favor of Google Drive, so I have not added anything to DB for probably five years. DB tells me that I cannot download the files that the customer shared with me unless I give them money. (But didn't the customer give them money to upload the files? (Does DB REALLY think it is an honest biz model to charge people to upload and also to charge others to download the same file?) I tried deleting all of the five-year-old files which I do not need anymore and I am still "over my limit." Many files that were shared with me five years ago are still clogging my space and I cannot remove them. DB says I can hide them, but that won't free up space. Does anyone know how I can simply download the files that someone shared with me? or delete the existing old files so that I'll have enough space in my quota? This is incredibly frustrating and reminds me of why I hate dropbox .
How to completely disable Backup function?
I did NOT ask for Backup feature. Backup just came and messed with my Desktop, not asking for any authorization. Every time I open Preferences then Backup, Manage, three folders (Desktop, Documents, Download), are already checked. Why??? Now, since every **bleep** morning when I turn on my PC the DropBox Backup asks me to backup two units, two Ram Disks that must NOT be touched at all, I really have enough. How can Icompletely disable Backup feature? Thanks in advance, Fabio
Unable to delete files... which cannot be unlocked
I am attempting to delete some rather large files from my wife's computer so she can update to the latest version, Big Sur, for her Macbook Air. She previously downloaded the files from her minister's Bible study forum on Dropbox. She can easily access them from Dropbox.com, so I thought it possible to delete her dropbox folder. Unfortunately, the files did not go away and the Dropbox folder doesn't show up in Finder. I found a lot of the files by searching for the large Zoom files. When I try to delete these files individually, they are locked and will not unlock. The system says she does not have the appropriate permission. I can't change the permissions. How can I delete these files? Note the following screenshot. The Dropbox folder appears to be located in the Documents folder, but it does not show up; it is hidden and I do not know how to unhide it. Any help would be appreciated. Thanks. Rick
