You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Missing updates on a file I've been editing
Hi all! I copied a file from one folder in Dropbox to another folder still in Dropbox on nov. 8th. I modified and saved that certain file several times since nov. 8th until today (I last accessed it on thursday nov. 14th). Yesterday evening I tried to access it again and I found it in the same initial version, more exactly the one on nov. 8th. I searched in the previous sessions in my PC and also here online, but it's like my modifications never even existed. Below please find a pic of the activity on the file. How do you think I could get back the most current verision (the one on thursday nov. 14th would be the last one). Thank you in advance for your kind response(s)!
I can't edit my Microsoft files on the mobile app.
hello, i'm having a trouble with file editing and modifying issue i can edit my word file when i use dropbox with desktop and laptop computer however, when i use dropbox with smartphone, i cannot edit or modify my word file. therefore, i only see word file contents when i use smartphone. even if i want to edit it. i use basic plan. is this a problem of editing issue? please help me!! thank you.
Audio transcription malfunction, hard line breaks partway across every line
Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks landing in mid sentence. It never used to do this. The previous transcription format wasn't all that great either, and needed a certain amount of cleanup, but this latest glitch makes the transcribed text almost impossible to work with. Needless to say this is very annoying, as I use the transcript feature a lot. Could this problem please be addressed?
I keep seeing conflicted copies for my audio files, after using a third-party software.
Hi! Recently I've been getting problems with duplicate files when I export audio files from my software directly into a Dropbox folder . One of them is labled "conflicted copy", (I think that's the english term, I've got dropbox in swedish where it says "konfliktkopia"). The one that has the original file name only is always incomplete, the end of the audio file is cut. I've read that "conflicted copy" is something that happens when multiple users are editing the same file. However, I'm the single user on the account and I'm pretty sure I haven't been hacked by someone who consistently exports my audio files the same minute I am. Something seems to happen when I export the files (and thus add them to Dropbox). Like Dropbox thinks it's a new file, while it's still being rendered, and therefore thinks it's a conflict? I've been using dropbox for years and never had this before. Any ideas on how to solve it? I'm using a mac with Ventura 13.6.4. I also have dropbox installed on an iPhone, if that might be causing this somehow.
Watermarking issues
I upgraded my dropbox so I could add watermarks to my images. I set up folder automations to add watermark words to everything I added to that folder. At first, it wasn't working. I'd add images and they stayed the same. Then out of nowhere it worked. But it added 2 copies to the folder, one original and one watermarked. No big deal really. Then it changed on its own to only adding one copy. But it was a watermarked copy so I was happy with that. Then the next day I transferred and watermarked a handful of images and then in the middle of it all, dropbox stopped watermarking altogether. It has now been another 2 days and it still will not watermark. I've tried creating a new folder with a new automation, but still no watermarking is happening. Any thoughts on what the issue could be? Why was it so inconsistent from the start?
