You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Mac
750 Topics
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it. https://www.dropboxforum.com/t5/Dropbox-ideas/Desktop-app-with-syncing-for-devices-with-ARM-processors/idi-p/57554/page/18 There are also lots of comments on this thread to help support the case for demand: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-Apple-Silicon-M1-install/td-p/500325Solved224KViews2016likes496Comments
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use and CANNOT upgrade to 10.6, as they are PowerPC based. Yes, old systems still work. Why stop the app from working totally instead of just deprecating support for those systems?142KViews14likes281Comments
How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?
I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use? ThanksSolved136KViews20likes48Comments
[Solved] Dropbox installed on my mac but it won't open and other problems.
Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to uninstall and I found that I can pull up finder and drag and drop the application to the trash. When I do that I get a message "The item “Dropbox” can’t be moved to the Trash because it’s open.". So then I try and force quit Dropbox and it isn't listed to be forces closed. So I am assuming it isn't running? Help I just want it off my computer. I don't like items on my computer if I don't or can't use them. Info on my Mac OS X Yosemite version 10.10 Please remember that any help that is given I need step by step instructions. I've only had my mac for 2 weeks and I am still learning.Solved108KViews5likes32Comments
Dropbox Apple Silicon (M1) install
Hi, I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support should be available in the latest installer. However, trying that plus the latest beta build all ask me to install Rosetta during installation. What am I doing wrong? Thanks, WarrenSolved101KViews64likes184Comments
MacOS Finder - how can I add Dropbox back to the sidebar?
Before I upgraded to Catalina (MacOS 10.15.5), Dropbox appeared under my favorites in the sidebar of Finder. After the upgrade, it was gone. I've searched many threads where this is apparently a common issue but the solutions appear to be for earlier versions of MacOS as the view I am seeing under Catalina does not match the solutions. I understand folders can be dragged to the sidebar. The problem is, I am not seeing the folder on the right, in order to drag it into the sidebar. I tried the "go to folder" but it only navigates to the files within the folder - it never shows a folder labeled Dropbox. I have the Dropbox App installed but it isn't helpful either as when I click on it, it opens a Dropbox window that, again, shows the files I have stored there. I want to be able to easily move files to Dropbox or access them to attach to an email, as I could before I "upgraded" to Catalina (which is starting to feel distinctly like a downgrade).Solved94KViews1like32Comments
Getting Dropbox back in my Finder Favorites after upgrading my Mac software
There was a Dropbox icon in my Finder Favorites that I could simply drag my files to. I upgraded my Mac software to the latest version. My Dropbox is gone from Finder Favorites and now I am not sure how to get my files into Dropbox. I just want to get Dropbox back into my Finder FavoritesSolved83KViews1like18CommentsWon't stop indexing on Mac
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox.com and not in my app. If I add files to dropbox.com they are added to the indexing queue of the desktop app, but no progress is made regarding indexing.I've tried signing out, quitting, uninstalling, and reinstalling. I've seen similar threads, but no solutions have worked for me. Any help is much appreciated.Solved67KViews22likes384CommentsSpotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. Now when using Spotlight to search (I often type something like 'drawings folder' to open a folder called Drawings) the results in Spotlight show the Dropbox app icon beside the name of the item I want (rather than a Finder icon for folder or file). Hitting Enter or clicking on the result switches to Finder and does nothing, or sometimes will open the Applications folder and show the Dropbox app. It's not linking me to the actual file in ~/Library/CloudStorage. I have done the following and the problem is not solved: Restarted Ensured all files are available for offline access Rebuilt the spotlight index Unlinked Dropbox from this Mac, did a complete clean install of dropbox, performed the upgrade to v159.4.5870 and synced just one folder to begin Nothing works. Any suggestions??Solved52KViews19likes398Comments
