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Mac
1507 TopicsWhy do I need to sync my files manually on the desktop app?
I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download starts. What could be the problem?78Views0likes14CommentsDropbox desktop app not working on MacOS Sonoma 14.5
my desktop app stopped working, when I click the home icon it continually says "connecting components" without ever getting there. any changes I make to files on my desktop are not visible in the online webpage or on the app on other devices. I have deleted and reinstalled the program multiple times to no avail. I am running macOS Sonoma 14.5 and the current dropbox installation is version 204.4.5420.308Views0likes3CommentsI can't see my folders in offline only mode on Mac OS 15.1
I have a new install on a Mac (Sequoia 15.1). I opted to keep all my folders offline on the install. However in the Mac finder no folders are visible, only individual folders. On the webapp they are all there. I want selective sync and decide after the install what I want kept locally.4Views0likes1CommentDropbox Migration to a New Mac With the New Cloud Storage Setup
On my primary computer, I keep all Dropbox files in offline mode. I've updated to the new Dropbox setup that places the Dropbox folder in ~/Library/CloudStorage. I'm wondering what will happen when I move to a new Mac in the future. In the past, the macOS transfer program would transfer all my files to the new computer's drive, and then Dropbox would reindex them (rather than having to redownload all the files from Dropbox). What will happen now with the new Dropbox setup? Thanks.Solved6.4KViews1like26CommentsThe Dropbox icon is gray in my menu bar and the desktop app won't start.
Dropbox for mac: menu bar icon is gray and when I click it the animation starts but my desktop app never starts or connects. This has now happened on two macs. I've tried everything. Can still access my dropbox on the web. I want to upgrade but not when this is happening. Help!26Views0likes4CommentsMy Dropbox is syncing & indexing 65000+ files.
My dropbox is syncing nonstop, states 65000+ items are indexing. It's been like this for over a month, and it's been affecting my ability to copy files and folders, both to local storage and external. I tried quitting dropbox and reopening several times. Even updated and restarted my Mac several times but the number of items kept going up. Dropbox version: v211.4.6008 Macos: 15.142Views0likes6CommentsFiles are suddenly zero kb
Hi, I have browsed through the forums, but couldn't find any relevant posts. I have a few documents that are several years old, SUDDENLY they are zero kb and cannot be opened. I haven't really changed anything in my set up. (I am on a Mac, Monterey, OSX 12.6.1, but I'm pretty sure the problem was there even before I updated to Monterey) The issue relates to BOTH offline and online files, i.e. they are zero kb both online and in my local folder! I have tried switching between "make files available offline" and "online only" but to no avail. Please help, since these are quite important files. Thanks//Oscar1.9KViews1like10Comments