You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Amber J.
10 years agoNew member | Level 1
[Solved] Dropbox installed on my mac but it won't open and other problems.
Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to uninstall and I found that I can pull up finder and drag and drop the application to the trash. When I do that I get a message "The item “Dropbox” can’t be moved to the Trash because it’s open.". So then I try and force quit Dropbox and it isn't listed to be forces closed. So I am assuming it isn't running? Help I just want it off my computer. I don't like items on my computer if I don't or can't use them.
Info on my Mac
OS X Yosemite version 10.10
Please remember that any help that is given I need step by step instructions. I've only had my mac for 2 weeks and I am still learning.
Never MIND! I figured it out. When I click dropbox to open it it just puts up in the menu bar next to the bluetooth and wifi icons. I then click that and see all my files. I was expecting it open up like a window or app. I was then able to quit the application from the icon up at the top of the menu bar. Good cause now I don't have to uninstall it. I really thought Dropbox wasn't working.
- Amber J.New member | Level 1
Never MIND! I figured it out. When I click dropbox to open it it just puts up in the menu bar next to the bluetooth and wifi icons. I then click that and see all my files. I was expecting it open up like a window or app. I was then able to quit the application from the icon up at the top of the menu bar. Good cause now I don't have to uninstall it. I really thought Dropbox wasn't working.
- HumphreyTBearNew member | Level 2
Thank you so much for this. I just switched to Mac from a PC, and not being able to open DropBox was driving me nuts.
- mimidgNew member | Level 2
Thank you! That worked for me as well. Strange that it does that!
- William G.New member | Level 1
.. New mac user here too. You just saved me a lot of hassle! Thanks - haha
- George I.4New member | Level 2
Hi,
Please cann somebody help me ?. After the upgrade to El Capitan, Dropbox simply does not open. I have already tried everything I know i.e. reinstall it, reinstall OS X, with not success. Its icon does not appear on the menu bar, and by clicking to its icon in the Applications folder it flashes and the pop-up appears.
Thank you for your time
George
- Craig C.3New member | Level 1
Thank you man.. New Mac user here to and I never look at the top bar... I kept clicking that damn icon and it never opened.. I guess it was up there the entire time I have been trying to adjust my selective sync.. thanks again.
- Amanda HarmonNew member | Level 1
SO helpful! Thanks so much for the answer.
ALSO, I just clicked the icon on the menu bar. In the dropdown there's a house icon that does open up DropBox in a folder window. - Lillian V.1New member | Level 1
Thank for the info. I also could not open it. New Mac user, you forget to look up. Thanks again for the help.
- Michael K.134New member | Level 1
You saved me a load of time too
- Amber J.New member | Level 1
Your all welcome! I'm just glad I was able to figure it out! 😊
- Leo H.1New member | Level 1
I had the same problem and then I found out that Dropbox icon is on top menu bar, but it is not visible due to the fact that it is hidden by current app's commands.
Try to remove other symbols and change to a app with very few commands. Then symbol should come out from the left of the menu bar.
- George I.4New member | Level 2
Leo H., I wish the issue were so "innocent".
The Activity Monitor -all the time- shows in red·
"Dropbox (Not Responding".
Click to view.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!