You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Mac
31 TopicsDropbox Finder integration breaks Quick Look and thumbnails - Mac OS Mojave 10.14
For the past few months I've been having issues with image previews not loading on my Mac in Quick Look, Finder previews or icon thumbnails. I have experienced the problem on both Mac OS High Sierra and Mojave. My colleagues also seem to be experiencing the same issue. I finally took the time this week to figure out what is causing the issue. As far as I can tell the problem is caused by Dropbox Finder integration. As soon as I turned off Dropbox finder integration (and restart the machine) file previews and Quick Look work perfectly. For now I'm keeping Dropbox Finder integration turned off - I'm a designer and image previews are incredibly useful. I'd prefer to be able to enable Dropbox Finder integration as the sync status icons are useful. Has anyone else experienced this? Is there a fix?Solved28KViews13likes48Comments"Enable Finder Integration"
I hope I'm asking in the right place. Did Dropbox do away with the "Enable Finder Integration" option? When it's *disabled* the image dimensions are displayed in the Finder with my pictures rather than "up to date"... That's what I want, to disable it. I don't want the big green check mark. I can't find the "Enable Finder Integration" option in preferences anymore.Solved14KViews3likes14CommentsMAC: Why does Dropbox appear in iCloud Drive settings?
In my Mac's System Preferences for iCloud, iCloud Drive has an Options button next to it. Clicking that shows a list of apps below a statement "Apps which can store documents and data in iCloud will appear here." Most are Apple apps like Mail, Calendar, and other Apple apps. And I understand why I would want to turn them on or off. There are also 2 or 3 third party apps as well, like my Calendar replacement, a PDF editing app, and a graphics app that can share files between my Macs so I can edit images anywhere. But Dropbox is listed here too. Can anyone tell me WHY it is here and WHAT it reads/writes to iCloud? There is nothing in the iCloud Drive that is obviously Dropbox related, and no items that are duplicated in the Dropbox folder. The iCloud Drive folder (as well as looking at them in a browser logged into iCloud) only shows folders Documents, Desktop, Downloads, Shortcuts, and those 3rd party apps. Dropbox is not one of them. Apps which appear here have to have iCloud functionality built in to them...not all installed apps appear here. So I'm trying to understand why Dropbox has this ability built in, and what it's for. And can I turn it off, or is it syncing some Dropbox settings between my Dropbox equipped computers on the same account? Does it have something to do with syncing photos (I do not use Dropbox's feature to backup my iPhone photos)? Below is a screenshot of Dropbox appearing in the iCloud Drive pane:8.7KViews4likes8CommentsDropbox Mac Finder Extension in Monterey 12.4 - incompatible with Google Drive, OneDrive, and others
I'm using both Dropbox and Google Drive for different folders on my Mac. If the finder extension for Google Drive is active, then then Dropbox finder extension fails and the cloud status icons on the Dropbox folders disappear. Likewise if the finder extension for New File Menu (a nice 3rd party Mac utility) is active then again the Dropbox finder extension fails to display cloud status. Ditto for Microsoft OneDrive. I've tried to report this to Dropbox, but the response I get back is that I have to uninstall Goggle Drive and other finder extensions, which is not an option. Since Google Drive and OneDrive and New File Menu can all get along just fine, there is no inherent reason that Dropbox cannot as well if its extension were written properly. Has anyone found a way to either get Dropbox to pay attention to bug reports or to get around this particular one?Solved7KViews1like37CommentsExcel sharing violations when saving to Dropbox
I just started having problems saving Excel files to Dropbox yesterday. First, I get this message: Then when I click select, I get this: Then when I click okay, I get this: Then it creates a temporary file, which I can’t find, and if I try close the Excel file, I get the same series of messages. What is going on?4.2KViews0likes15CommentsMacOS Finder windows reverting from Dropbox folders to root directory
I have an M1 Mini (OS 14.3) with two monitors, and since I'm always working on multiple projects, each with its own folder, I keep Finder windows open for each of them, some on different desktops, some with a dedicated desktop of their own. Recently, when the Mac's been sitting idle for any length of time (typically overnight, but not always), I'll find that all of the windows that pointed to folders in Dropbox are now showing the root directory (see attached pic.) I have to re-map all of the windows back to the DB folder they were originally displaying. This is a huge PITA, and forces me to keep a list of the projects that I'm trying to pay attention to. Rebooting, deleting plists, Safe Mode, and all the usual Mac Finder hacks have no effect. Folders on a local drive (e.g. "Eclipse stuff" in the pic) are not affected, so this seems to be a Dropbox problem. Is anybody else seeing this? Started happening in early March 2024.2.8KViews0likes11CommentsTime Machine can't find my Dropbox folder.
Hi, Since "new Dropbox" (what a mess !) I don't find Dropbox folder in my Time Machine backup (Mac OS 13.4). Of course it is located in Cloudstorage on my Mac, but I don't find this folder on my Time Machine backup. Can you help ?Solved2.6KViews0likes5Commentsdropbox and Lightroom
Tearing out the little hair that remains. My photos folder (photos go here) and my Lightroom catalogue are both in Dropbox. My Dropbox folder has always been in my Users folder (wells jacobson) as seen in first attached image. I use a Mac and Dropbox has changed the location of the Dropbox folder to Hard drive > Library > cloud storage. Now when I try to import to Lightroom -- see image 2. How can I get the imports to go to the old sequence of folders? Hope the images makes this clear. Thank you.2.5KViews0likes2CommentsI still do not think I need accessibility in dropbox
Hi. I just installed Mac OS catalina. I know I'm late to the party. Dropbox automatically came with ACCESSSIBILITY checked. Dropbox can control my computer. I do not want dropbox to control my computer. I do not use it for work. I use it for personal use. I don't need the badges. The article does not help me. I am nervous about CONTROL MY COMPUTER. Bad sign. Can I remove it guys?Solved2.4KViews0likes4CommentsNew laptop, old external hard drive backup.
So I got a new Mac M2, I am struggling to set my old hard drive to backup like my previous laptop. I plug it in, and it wants to backup the drive as a new backup, instead of updating the old backup. How can I make dropbox "understand" my external HDD is the same backup that's stored in the backup system? it's over 500 GB and I don't want to reupload it.Solved2KViews0likes5Comments