We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ECRFF's avatar
ECRFF
New member | Level 2
2 years ago

Excel sharing violations when saving to Dropbox

I just started having problems saving Excel files to Dropbox yesterday. 

First, I get this message:

 

 

Then when I click select, I get this:

 

Then when I click okay, I get this:

 

 

Then it creates a temporary file, which I can’t find, and if I try close the Excel file, I get the same series of messages.  What is going on?

Desktop
Error Messages
Mac
Microsoft
Microsoft Office
Third Party Integrations
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for bringing this to our attention, ECRFF.

     

    Can you try to give Dropbox full disk access on your computer, to see if that helps?

     

    Keep me posted.

    • ECRFF's avatar
      ECRFF
      New member | Level 2
      2 years ago

      Thanks, I gave Dropbox full disk access and also updated by Microsoft Excel app, and it seems to be working now.

       

      Thanks for your help!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Sounds great, ECRFF, happy to help!

         

        If you need anything else, let us know.

         

        Have a great day!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!