You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Mobile
191 Topics
Move or copy photos from iPhone or iCloud to Dropbox
I’m using the latest iOS 12 release, and the latest version of the Dropbox iOS app, on my iPhone X. I have over 7,000 photos on my iPhone; they are also synced to my iCloud. (The volume consists of pretty much every photo I’ve ever had on an iPhone, beginning with an iPhone 4S.) Having this number of photos on my iPhone has been making my iPhone quite sluggish. I tried using the Dropbox iOS app’s built-in feature to copy or move the photos to one of my Dropbox folders; but, on each attempt, the Dropbox iOS app hangs, after moving anywhere from few hundred to a couple of thousand photos. I then opened the iCloud app in Windows 10, intending to copy the photos en masse to Dropbox, then, once the move was confirmed, erase the photos from my iCloud. (I also tried this through accessing my iCloud via Google Chrome.) I can’t seem to select more than 1 photo at a time, in my iCloud photos area. As you can imagine, selecting over 7,000 photos, one at a time, is not feasible. Thank u VERY much, peeps, for any help with this! 🙂44KViews4likes3Comments
If I delete photos from my camera folder on my phone will they stay in Dropfox Camera Uploads folder?
Hi, I want to delete photos from my phone to get storage space back. If these have already been synced and in the camera uploads folder in my dropbox they would not get deleted by deleting them on my phone, correct?Solved41KViews5likes22Comments
Camera upload from different phones into different folders
Hello, I have created a new folder "Camera upload Karla" where I want my wifes iPhone to automatically upload photos to. This seems not to be so easy, as Dropbox on a phone will only upload to "Camera Upload" folder. Is this correct? How can I make her iPhone upload automatically to the new folder? Thank you36KViews11likes62Comments
Error message "couldn’t communicate with a helper application" when opening a file
Couldn't communicate with a helper application. i am using an iPad, I see all my folder and I can see the document in the folder, but I cannot open it. I don’t know what to do and the message I receive is “couldn’t communicate with a helper application” does anyone know what to do?Solved31KViews2likes22CommentsMy dropbox won't sync files if my IPhone screen is locked
Hi there, I spend most of the day taking pictues with my IPhone and sending this photos to my drop box account, so I can access this photos from my computer for editing and posting on social media. However, If my IPhone screen looks (is set to lock after 1 minute of inactivity), dropbox stop uploading the pictues. Or, if I send the files and change to another the app, it also stop synching. So I have to keep unlocking my phone all the time and can't change app in order to get all the photos uploaded to my desktop folder. Is there aoption i can change anddropbox on my phone will keep synching even if the screen is locked or keep synching in background? It's really annoying and seem like a easy thing to fix. Thanks 😉Solved19KViews0likes17CommentsUsing Dropbox Camera Upload and Apple iCloud Photos
Hello, I have been using Dropbox automatic Camera Upload to backup photos that I take on my iPhone. I would also like to use Apple iCloud Photos to backup and syncronize my photos across multiple Apple devices. Once you take a photo with the iPhone the iCloud Photos functionality uploads the original photo and associated resolution to Apple iCloud. Once that upload of the original is complete, Apple stores a lower resolution version of the photo on the local iPhone in order to save space. I want to have the original (full resolution) version stored in Dropbox and not the lower resolution version. Can anyone help me understand whether Dropbox will store the original or the lower resolution photo file. Thanks in advance for any assistance. Regards GrantSolved17KViews1like5Comments
Can’t edit Excel .xlsx in iphone (app is updated)
Hi, I hope someone can help me out. My iphone app version is 322.2.2 And I am trying to edit through ny iphone app an excel document (which I created on my Mac and is saved as an .xlsx. I click on rhe doc and then click “open” (which is in a gray box at the bottom) but I dont get the editing (pencil icon) option after that, I Can only share, save to Files ot print. I used to edit my documentes right there and the changes would be made so that when I accesed the document again either from Mac, ipad or iphone, the changes where up to date Hope someone can help me out 🙂Solved15KViews2likes16Comments
