You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Photo backup on iPhone isn’t working
I’ve been using Dropbox to backup my iPhone and noticed recently it’s been really slow. Last night I went to back it up again but it just said it was starting photo backup, but it still hasn’t found any photos or videos. I’ve restarted the app, my phone and turned off photo backup and left it before trying again, I’ve tried airplane mode with WiFi. I’ve tried using my data, but it’s not finding anything. Or doing anything. I’ve been using Dropbox alongside iCloud and haven’t had any problems until this. I’ve used about 6% of the 2tb storage I’ve got. Any help on this? Thanks
Dropbox app fills up entirely the local iPhone storage
Hello, I have aDropbox Plus account which I share between my Mac, my Android Galaxy S21 and my wife iPhone SE. I am currently using only 22,1% of the 2 TB on my account. On her iPhone, Dropbox is set-up to upload all her pictures to Dropbox but it keeps filling up the local storage. The iPhone runs IOS 16.2 with Dropbox 310.3. It has 64GB storage. 36 GB are used locally for pictures. The goal is to sync all these pictures to Dropbox in order to reclaim the local space. I tried several times and each time Dropbox ends-up filling up the iPhone local storage with 6.2 GB data! How is it possible? I have read similar threads in this forum and applied the suggested corrective actions without success namely: -clear Dropbox cache -remove Dropbox app -restart iPhone -re-install Dropbox app There is no backup, no offline files set-up on the iPhone. Do you have any suggestion? Currently the presence of the Dropbox app on the iPhone makes the iPhone totally unusable since it runs out of space. It is a quite serious issue! Any suggestion? Best Regards /Vincent