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Payments

1547 Topics

How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub. It has only recently renewed but as my work situation has changed I need to cut some costs while I seek new work. I want to keep my subscription but want to take advantage of this offer I'm entitled to. Could someone let me know if they've been able to do this? When I click Redeem Offer it says I already have a Dropbox Plus plan. I've been paying for Adobe for 30 years and Dropbox for 15 years. Many thanks! https://creativecloud.adobe.com/cc/discover/article/creative-cloud-perks?promoid=T32PLP96&mv=other&locale=en-AU
Measle
17 hours ago Place Plans and Subscriptions
4.5KViews
6likes
49Comments
Solving Captcha dice math Problem OVER AND OVER.
I am trying to pay for a monthly subscription. I solved the first captcha (I saw the message that I had proved I was a human), and then was faced with more captchas, over and over and over! I know I have the answers correct, and even get a message saying something like "You can continue with what you were doing..." then another captcha comes up! What gives? It's like I'm in an endless loop of captcha puzzles!!
Solved
ianscott
22 hours ago Place Plans and Subscriptions
37Views
0likes
4Comments
Is there localized pricing for Dropbox subscriptions?
I know Google provides it. Does Dropbox do the same? If this has been answered somewhere, please direct me. $10/month is beyond reach ($1 = 51).
mikhail11
24 hours ago Place Plans and Subscriptions
7Views
0likes
1Comment
Can I change my renewal date?
Hi, I need to change the due date of my monthly subscription. All the details will remain the same, I just want to change the due date. How do I proceed..? Thank you...
Solved
Zdenek Hajduch
3 days ago Place Plans and Subscriptions
13Views
0likes
2Comments
I need help figuring out what accounts are being charged to my Paypal
The company I work for has two paid Dropbox accounts that are being paid through Paypal. We know of one of the two email addresses being paid through Paypal, however management has lost track of the other email address with a paid account and we don't know how to identify or find out what the other email is. So we are blindly paying for a second Dropbox account and don't know how to find out what email is linked to this second paid account. How does one find out which email address(es) are linked to the Dropbox accounts they are paying for through Paypal? Please help?
Napa Bee
3 days ago Place Plans and Subscriptions
12Views
0likes
1Comment
Paid for a subscription but haven't received the storage.
Hi there, I just purchased a subscription, but the storage hasn't increased yet. I see the transaction in my bank and while plan page at Dropbox.com shows that I have the Plus active, yet no storage has been applied nor I can contact support via chat. Please help Thanks in advance
Advt27
5 days ago Place Plans and Subscriptions
80Views
1like
12Comments
Paid for Dropbox Plus but my account hasn't been upgraded.
What should i do when dropbox has charged my account to upgrade to dropbox plus but keeps my account to dropbox basic, which doesn't allow me to contact subscription billing to ask them. Any help would be much appreciated. Thank you!
effie pappas
5 days ago Place Plans and Subscriptions
24Views
0likes
1Comment
I was charged for a Dropbox subscription and I lost access to my email address in the meantime.
Hello, I accidentally opened a Dropbox account and used my credit card details for the trial period and then couldn't log in to the Dropbox account to cancel the contract because my email address was switched off by a German operator. Now 199 euros have been debited from my account for a service that I can't access and that I didn't even want in the first place. I had to open a new Dropbox account to send this email and I can also not get in contact with the support.
Solved
Manfredjansen13
5 days ago Place Plans and Subscriptions
64Views
0likes
4Comments
I'd love to see a an individual quota add-on for plans.
10€/ month is a total no go for me. and by the way I do not need 1TB. at least not now. But give me 1/10 for 1/10 and I would sign up in a heartbeat. The argument that they lost money because people downgraded. In my view that just emphasize that the pricing scheme is wrong. Some people have bought in for 1TB because that is the only next step. That also indicates that some of the paying subscribers are paying for something the really do not need but had no other option. That is not a good way to treat your customers. Because this means that the second somebody else comes with a better offer. Your customers are gone. and unhappy customers doesn't come back. Even if you try lowering the price at that point then it will be too little too late. I like dropbox have been using it for a long time now. But I am looking for alternatives simply because my cloud storage requirement is more than the 13GB I have now. but way below 1TB. I would really like an option where I can increase storage and price gradually as I need it. Cloud storage is a competitive space. It is about trust, price, availability and features. Microsoft, Google and Apple are on their way. So Dropbox you need to be more competitive or offer other features that people want to pay for. Right now I only use dropbox because of sharing. And I struggle with limited space and 10€ a month is not an option. I have cloud space with the three companies mentioned, but non of them are good or trustworthy enough yet. Every new release they send out they are getting closer. They all have someting that Dropbox does not have. An eco-system around their cloud. Dropbox try with photos. Well I find that feature annoying because it use the limited space I have. and I already have my photos elsewhere. Dropbox you need to come up with something or I believe you will loose the upcoming battle. You have a lot of customers now because you where among the first. Well surprise first is not enough anymore.
Kim G.1
5 days ago Place Ideas
15KViews
1like
39Comments
I'm concerned I might be charged after a free trial of the Dropbox Essentials plan
I am concerned with the status of my Dropbox account. I am on the basic plan after my free trial of the Dropbox essentials but I am concerned that I am going to be charge when I have the 199.99 in my bank.Even though I am on the basic plan and do not want to upgrade to any paying plan or be charged anything. Please could someone confirm that I wont be charged anything? As I do not want to Many thanks
Emmie Clarke
8 days ago Place Plans and Subscriptions
51Views
0likes
10Comments