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My Windows 10 desktop app is stuck on "Updating Dropbox account..." after starting a trial.
A few weeks ago, I decided to sign up for a trial of a higher plan. Unfortunately, once it started, I got logged out from my Desktop App and cannot sync any files since then. I only see the message "Updating Dropbox account..." all the time. I can log in via the Dropbox website and via my phone but cannot even log into the Desktop App. The Dropbox folder disappeared from the Windows Explorer (however, I can access it thanks to a shorcut to one of the subfolders, but in an offline mode only). I use Windows 10,Dropbox v206.4.6506, and have only 4 GB of data in my Dropbox. I have read other topics on the similar issue. I cancelled the trial straight away, rebooted my computer, tried to log out and log in on all my devices, uninstall the App, reinstall from my old installation packages, uninstall the App, reinstall from a fresh download. To no avail. Any idea what else I could do?
If newer versions of Dropbox basic become unavailable for commercial use
Dropbox is set to automatically update itself to newer versions without user permission in Windows by default. Q.1) So, if in future due to change in license policy the dropbox basic (free plan) "newer versions" become unavailable for commercial use then it would apply for users after the change in license policy, am I right? An example of such a case is the app: FreeFileSync. It was written in the question "Is FreeFileSync free for commercial use?" on the FreeFileSync's FAQ webpage (which is a 'source') that FreeFileSync Standard Edition is free for commercial use but after change in license policy the answer to the question got UPDATED and FreeFileSync Standard Edition is now not free for commercial use: [removed] But the license changes (commercial use not allowed) apply to FreeFileSync version 13 and later. Versions below 13 are still free for commercial use: [removed] Q.2) Legally, just like the above example if a user is downloading and installing Dropbox at a point in time when there is a source (webpage, official forum, terms of service or any other source) stating that commercial use is allowed then that claim will remain for the entire lifetime for that user as only the newest version is available for Dropbox, isn't it? At this point in time I can find the following sources (there maybe others) stating that commercial use is allowed for dropbox basic:- https://www.dropboxforum.com/t5/Apps-and-Installations/Use-of-dropbox-basic-free-plan-in-a-commercial-environment/m-p/702728#M57394 https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-Dropbox-free-for-commercial-use/m-p/639653#M17323 https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-the-free-account-be-used-for-business/td-p/545422 https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-I-use-Dropbox-free-for-commercial-use/td-p/692422 Q.3) Also, will the above sources which are a proof that dropbox basic is free for commercial use be UPDATED to being not free for commercial use for users after the change in license policy (if there is any change in license policy)? Thank you.
