You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Referrals
101 TopicsHow to get more Dropbox storage space for free
Hello everyone! I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox. From your Account Settings page you see allyour current space and all the space you've earned. To begin earning more free space, you can visit the Dropbox Get more space page here. From this page you can invite your friends to join Dropbox by emailing them, sending them a direct link to join or sharing your invitation on Facebook. You can earn up to 16 GB ! ------------------ Finally, can check the space you've earned by going to this pageand you'll have a detailed list of all the actions you've taken and how much free space you've earned! If you have any trouble with this process or feedback and ideas about this, feel free to leave your comments below and I'll get back to you or reach us on @DropboxSupport on Twitterand our team will be happy to note your feedback and assist you! Have a great day all!Solved146KViews18likes58Comments
Why is Free Storage Space Removed by Dropbox?
I've been reading through some community posts, and a few people have said similar to the following: They have a free account, have storage of over 20GB, but Dropbox has messaged them to say the space will be reduced back to 2GB. Why is this? I don't want to go to the trouble of referring people to get more space, then have Dropbox message me and tell me the space will be removed. Does space get reduced if you don't use it after a certain amount of time or something?Solved15KViews1like31Comments
Not getting any more referral space?
My last few referals are just shoiwng as "Completed" whereas before they were 500MB with a tick. Does that mean im not going to get anymore space? I am showing the following on my account: Earn more space (19.25 GB earned) You can earn more space by referring your friend to Dropbox! You’ll get a 500 MB bonus when they install Dropbox on their computer. thanksSolved8.5KViews0likes14Comments
Lost earned storage data after downgrading subscripiton
I have used drop box for many years for free and had accumulated 5.75 Gb of extra storage space from inviting friends to dropbox. For the last few years I needed more space so got a Plus account. Recently, I downgraded back to a free Basic account and, although in my history still says that I have earned 5.75Gb of storage space, my account has reverted to only the 2 gb that one gets when signing up for free. It seems impossible to contact dropbox support. Does anybody know how to get those lost Gbs back??? Many thanks in advanceSolved7.8KViews2likes19Comments
refer a friend bonus data not received
refer a friend bonus data not received for any of my referrals since 2018. today also I sent referral and the other person accepted the referral, created account and installed dropbox but my account says ineligible. Does anyone have any idea about it? I can't find any option to email support.7.3KViews0likes33Comments
earned storage space suddenly disappeared
I had earned bonus space for a total of a bout 7 Gb (referrals and school bonus). That has served me well for the past 10 years. Today, all of a sudden and without a warning, I get a message that my dropbox is full (3.1 Gb) and exceeds my storage space (2 Gb). How can the earned space be restored? I changed my account email address about 1 year ago, without affecting my dropbox storage. I have not change computers. I have tried help, chatbot, and community forum. Please, can somone from dropbox check into this? Otherwise no help is accessible.Solved4.5KViews0likes28Comments
