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Zed's avatar
Zed
Icon for Dropbox Staff rankDropbox Staff
8 years ago

How to get more Dropbox storage space for free

Hello everyone!

 

I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.

From your Account Settings page you see all your current space and all the space you've earned.

 

To begin earning more free space, you can visit the Dropbox Get more space page here

 

From this page you can invite your friends to join Dropbox by emailing them, sending them a direct link to join or sharing your invitation on Facebook. You can earn up to 16 GB !

 

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Finally, can check the space you've earned by going to this page and you'll have a detailed list of all the actions you've taken and how much free space you've earned!

 

If you have any trouble with this process or feedback and ideas about this, feel free to leave your comments below and I'll get back to you or reach us on @DropboxSupport on Twitter and our team will be happy to note your feedback and assist you!

Have a great day all!

  • Rich's avatar
    Rich
    8 years ago

    The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.

     

    The only way to know the actual cause is to contact Support.

     

    Open your ticket here: https://www.dropbox.com/support
    Track your ticket here: https://dropbox.zendesk.com

    Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).

About Storage Space

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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