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paulmalc's avatar
paulmalc
Explorer | Level 3
5 months ago

Dropbox app on Macbook Pro M1 using high RAM.

Hi

Dropbox is running considerably high RAM, and has done for some time. By looking at the forum it seems to be a constant problem - what can I do to reduce this? It is by far the most RAM intensive application i use.

 

I'm using :
Macbook Pro M1 - 16GB RAM
Sonoma 14.5
Dropbox App v202.4.5551
7% of Dropbox allocation (25TB) used
140,907,808,938 bytes (140.52 GB on disk) for 70,683 items

 

Generally sync's a handful of files per day, maybe a few hundred MB unless something is out of the ordinary. Most of the data is cloud storage (selective sync).

 

DB typically runs at over 500mb of Memory and about the same for VM Compressed memory (after reboot and general usage). When monitoring all app usage with browser (multiple windows and tabs) DB is close to double the RAM usage.

 

What can be done to fix/improve this?

 

Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi paulmalc, I hope you're doing well!

     

    As a first troubleshooting step, it'd be nice if you had a look at this Help Center article.

     

    Also, feel free to let me know the syncing status of your app, along with how many files exist within locally in your Dropbox folder. 

     

    You should be able to check the "Get info" and see there. 

     

    Can you check, and keep me posted? Thanks!

    • paulmalc's avatar
      paulmalc
      Explorer | Level 3

      Hi - thanks.

       

      The number of files was sent over already, plus I have already mentioned the bulk of the data is cloud only.

       

      Its a constant issue with DB.

       

      thanks

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey paulmalc, did you have a chance to check for the app's syncing status, and if so what did you find? 

         

        When did this start happening on your end?