You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Can't update billing information, I get an error message
My plan has been downgraded to basic for some reason, and I can't update my billing information. I enter all my card details, but then get an error message when trying to verify the card saying "This content is blocked. Contact the site owner to fix the issue." This happens on my phone, on another browser, and when I'm incognito in a new window as well. It happens with my second card too. Does anyone know why this is happening? How can I contact support? When I ask the chatbot for a person to help me, I get a message that only paid members can assess human support.😐
