You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox is taking up all of the space on my harddrive
Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other users to toggle "Online Only files on Mac" which appears to have done nothing. I finally resorted to deleting the Dropbox app with the intent of re-downloading it, hoping that that would clear out whatever data it is supposedly storing, but when I deleted the dropbox app, the folder in the finder window still stayed there, and is STILL showing 700gb of storage being taken up. I can't seem to get rid of it. Can anyone give me any advice?
Complaint regarding Dropbox's sabotage of the Mac app for free users
Dear Dropbox Support, I am writing to express my deep frustration and disappointment with the recent changes made to the Dropbox Mac app for free users. As a long-time user and advocate of Dropbox, I am appalled by the current state of the application and the treatment of loyal users like myself. Firstly, the Dropbox Mac app has become virtually unusable, as it frequently locks up and restarting the application does not resolve the issue. This renders the app completely ineffective, hindering my ability to access and synchronize my files seamlessly. Such a significant deterioration in performance is unacceptable and reflects poorly on Dropbox's commitment to user experience. Furthermore, I was shocked to discover that Dropbox now restricts free users to syncing only one file at a time. This severely hampers my productivity and workflow, as I rely on Dropbox to synchronize multiple files simultaneously. This sudden limitation has had a detrimental impact on my ability to work efficiently and has caused unnecessary delays in my projects. To exacerbate matters, despite deleting several gigabytes worth of files from my Dropbox storage, the app still claims that I am out of space. I find it ludicrous that Dropbox continues to hang up on the first file and erroneously displays the "out of space" message, even after taking substantial measures to free up storage. This technical glitch is not only frustrating but also reflects a lack of attention to detail and quality assurance on Dropbox's part. Moreover, I cannot help but feel that these recent changes and issues are part of a deliberate effort by Dropbox to coerce long-time users like myself into upgrading to a paid plan. As someone who has been using the Dropbox app since its inception, I have actively recommended it to friends and colleagues, thereby contributing to its growth. However, the current situation leaves me with a bitter taste, as it seems Dropbox is prioritizing monetary gain over the satisfaction and loyalty of its original users. I kindly request that you address these concerns promptly and take the necessary steps to rectify the issues outlined above. As a valued user, I believe it is crucial for Dropbox to uphold its reputation for reliability, user-friendly functionality, and fair treatment of all users, regardless of their payment status. I hope to receive a satisfactory resolution to these problems soon. I look forward to hearing back from you regarding the actions Dropbox intends to take to resolve these issues and restore the trust and confidence I once had in the service.
I updated the Dropbox app on my Mac and now it's trying to re-download all of my online files
Hey, so I recently updated dropbox, and now it's seemingly trying to redownload all of my online only files. Obviously I don't have that much storage, and I don't even have the option to make them 'online only' anymore. Everything I've seen online says to go into preferences and use selective sync. I did, and that didn't seem to change anything. I didn't try to use a different application either, as others mention. I simply updated dropbox and now it's become really hard to access my older files. Please help meName of the Dropbox folder
I am trying out out several Drive programs, now also Dropbox. I am working with Windows 11, using the D-disk for data. My aim is to sync the files on three computers in such a way, that the file structure is identical on each PC (and in the cloud). In the old days it was - I believe - possible to have structure such as D:\Dropbox\mainfolder\subfolder Instead of D:\Dropbox I get something like D:\Vox's Team Dropbox\ with at least two subfolders Is there any way to get a simple structure? Ideally I would even prefer something like D:\mainfolder\.. which is synced with D:\mainfolder\.. on the other PCs as well.
Hard drive is full, even though the files are online only.
I have made lots of files online only to free up space on my hard drive, but dropbox has stopped syncing claiming that there is not enough disk space. The top level folder says that it has 5TB of content, but in the four folders it contains there is less than 100 gb. I have restarted dropbox, restarted the computer, and waited for ages, but the problem persists... Please help.
Please Please Please add option to either limit cache storage or turn off
I am syncing across multiple devices, and constantly need to manually clear the cache because of old_files being saved that are being routinely deleted. This gets so bad, that if I leave my devices running my applications for more than a few hours - they can fill up the hard drive and crash each computer. This is detrimental to my setup. I have seen MULTIPLE postings in forums (both Dropbox and others), along with talking to peers, who all complain about the same thing. For the love of all that is holy please add an option to turn the cache (at least old_files recycling) off or throttle it. The crazy part that aggravates me, is that if I change the write permissions to a sub folder in the cache (to stop anything from being written there) that Dropbox will not work properly and will throw an error. This means the developers put a lock on users being able to do this, and makes me think the reason Dropbox does not have a cache control setting is because they want users to upgrade their service to buy more space. This is terrible customer service, and makes me want to jump ship - especially because it fills up my hard-drive not just my Dropbox space. There is actually more action, time, and effort being taken to stop users from having a manageable cache than there is action in making the cache a more user friendly service. Literally anyone you talk to: the worst part about Dropbox is how heavy it is. Please fix. Thank youuuuu
