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Forum Discussion
I updated the Dropbox app on my Mac and now it's trying to re-download all of my online files
Hey, so I recently updated dropbox, and now it's seemingly trying to redownload all of my online only files.
Obviously I don't have that much storage, and I don't even have the option to make them 'online only' anymore.
Everything I've seen online says to go into preferences and use selective sync. I did, and that didn't seem to change anything.
I didn't try to use a different application either, as others mention. I simply updated dropbox and now it's become really hard to access my older files.
Please help me
- Nancy
Dropbox Staff
Hi Ben44, and thanks for posting this on our Community today.
Can you send over a few more details on the update that led to this? Are you referring to the Dropbox Backup update perhaps?
If yes, then this may be expected behavior, as described here.
Keep me posted.
- Yes that sounds familiar. There’s no way I can redownload all of my files then, is there a way I can skip the backup or maybe use an external hard drive?
- Nancy
Would you like to move your local Dropbox folder to the external drive, or disable Dropbox Backup and move your currently backed up files to the drive instead?
Just to make sure we’re on the same page and I provide you with the correct guidance.
