You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
sync
18 TopicsI can't sign in due to a security code being sent to an email I can't access
Dropbox on my PC and iPhone used to be perfectly synced. When I added or edited content on either, it would show up on the other usually within minutes. I recently got a new PC and when the installers set it up my DB worked great on my new PC. Except that I soon discovered that it was no longer synced to my phone. So I deleted my iPhone DB and tried to just sign in again on my phone in hopes that would solve the problem. Little did I realize that to sign in you requires username (e mail address), password and then DB sends a six digit security code to your e mail address (the one you used to sign in). The problem is that e mail address no longer exists, and I can't recreate it so I can't retrive the security code they send me to sign in. So now I've lost all my DB content on my phone and can't figure out how to re open that account on my iphone so that all of my PC DB files will sync to it. HELP! Thanks Mac44Views0likes3CommentsZero Knowledge Encryption
I find that many Cloud services offer encryption during transfer to the service and encryption at the destination. Dropbox does this too. Unfortunately, the keys used at the destination are available to Dropbox. What would make Dropbox unique is if it would offer Zero Knowledge encryption at the client. That way all files are encrypted at the client with the customer retaining the keys. Why is this important? There can be bugs during transfer even if encryption is used (remember the famous OOPS with caches on internet servers offering up unencrypted data?). Also, the government can force Dropbox to deliver user data (or it may be compromised by hackers). Dropbox with Zero Knowledge Encryption would be a market leading solution that would drive a great preference over OneDrive, Google Drive and others. It would be the only way I would be comfortable putting my files on the cloud.Solved2.9MViews186likes30CommentsPassword files and folders protection and sharing payable add on for Family plan
Quick and Simple business win for happier customers: -create a billable add on feature to the family plan to be able to password protect files, folders, and sharing them like with pro accounts. Other pros accounts does not meet familly personal use (up to 6 users, Vault, shared space) but still need password protection in occasions and I am sure tons of people would be willing to pay for this extra feature. Win-Win. Busniess answering people needs. Thank you319Views0likes3CommentsHow to fix permissions on a file in order to have it sync on Mac OS?
I'm currently seeing this If I click on Fix, it shows me this Then when I go to folder, it's unclear how to fix, going to Share as suggested I just get this I think I may have clicked "no" by mistake when the system asked to share originally, how do I fix this sharing decision?Solved586Views0likes3CommentsHow do I add end to end encryption on my files?
Hello! I am completely new to Dropbox. After downloading thousands of photos, I discovered that Dropbox doesn't have end to end encryption which is disappointing. I have been told to add my own encryption. Would someone know how I do that please? It doesn't help that technology is not my strong point. Thank you in advance.4.3KViews0likes10CommentsShared folder viewed in users personal folder, not in the root folder
I'm admin of our Dropbox account. I have a folder in the root called Accounting When I invite a new user access to this folder and they navigate to it on the their desktop it is in their personal folder instead of the Root of Dropbox Dropbox/JohnDoe/Accounting. That doesn't make sense because it is in Dropbox/Accounting. How can I show this in the root of the Dropbox folder in Explorer?630Views0likes4CommentsSync errors from non-dropbox sync location, potential intellectual property issue?
After the update that prevents syncing files and folders with special characters, I am now seeing 100 sync errors. All of them are located in my C:\Users\{my user}\AppData\ directory. These all come from the AppData directory for the GitHub desktop application. I am unfamiliar with the degree this may have potential to infringe on intellectual property rights for private code repositories. But I am concerned by the Dropbox client behavior. If it is accessing AppData without my knowledge, is it also accessing the GitHub root directory in My Documents that contains proprietary code? My Dropbox sync folder is located on another physical drive. I do not sync any files or directories on the C drive and have turned off as many features as I am allowed to through the Dropbox client application. Even if this were related to indexing for photo and video sync, shouldn't the app be accessing those specific directories and paths? The errors I'm seeing are in a directory for a completely unrelated application. I also don't understand why the Dropbox client would want or need to access that location, given it is used in Windows for user specific data for apps and programs. The Dropbox specific path I can understand, but why directories for other installed applications? Can anyone explain why the application is behaving like this, and is there a resource for the minimum set of permissions required for file sync? If I were to create a Windows user with no permissions to anything, and apply that to directories and services, what locations and minimum permissions are required for the Dropbox client to run correctly?Solved1.5KViews0likes2Commentsre-linking a device
I had to install a new Windows OS, and was afraid that doing so might delete all my files and then sync those deletions--so I unlinked this PC from Dropbox. Actually, nothing was deleted on my PC. But now, I can't figure out how to get this PC linked again so it will sync. I have searched the FAQs, but can find NOTHING on how to re-link. Please HELP!! Thank you.838Views0likes3CommentsAll of my Dropbox Personal Files Now within a Team Folder
Hello, This evening I accepted an invite to what I thought was a shared folder from a colleague. Worryingly, my Personal files now exist within this team folder. I'm worried that others may be able to see my personal files (I have a dropbox Personal account) and furthermore I can't exit the team. I just want my personal files back as they were, rather than in a sub folder of a team organisation, and I'm now concerned that when i'm removed from this Team all of my personal files will disappear. Thanks in advance. ElliotSolved1.4KViews1like6Comments