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After changing to Business my files have disappeared. What is happening?
hi i had the free business trial plan, and i had the backup to dropbox option on, i canceled my plan and upgrade to essential plan, when i reopened my macbook all of the files from my desktop disappeared and moved to a folder called "my files in dropbox"first of all i dont know if it safe to bring back the files simply by dragging them back, i tried to download the files from the site but got an error message saying its to much to download and extract zips, second problem i have is key apps im used to are not opening now, especially adobe apps like illustrator, when i try to open it asks me for 90 gb of ram to open and it crushing my computer, it also happening in other apps that crushing. it is all ever since i changed the plans last morning, oh and another thing, the "support" service, like what the F is this bot festival, im 24 hours shut down, unable to work, and im fighting the bots for hours but no success and no matter what they wont transfer me to a real person, im so so upset about dropbox they literally ruined my 3k pc and my life work and wont even send a human to tell me what to do... such a bad policy to have in such a big company. if anyone have any idea or solution to this i will be forever grateful! i really need this computer to work and provide my family but dropbox bots dont seem to care to much...
Getting past the Dropbox upgrade window that's now popping up because my free plan ended.
I'm trying to get into DropBox so I can see my files (I only have 1.81 MB) but now there's a pop up from DropBox that says my free plan has expired and I'm going to be switched to the basic plan if I don't provide my payment information. Well ... I don't need to pay ... but there's no way for me now to access my files because the pop up won't go away. What do I do now? Can anyone help?