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4 TopicsGetting past the Dropbox upgrade window that's now popping up because my free plan ended.
I'm trying to get into DropBox so I can see my files (I only have 1.81 MB) but now there's a pop up from DropBox that says my free plan has expired and I'm going to be switched to the basic plan if I don't provide my payment information. Well ... I don't need to pay ... but there's no way for me now to access my files because the pop up won't go away. What do I do now? Can anyone help?298Views0likes1CommentAfter changing to Business my files have disappeared. What is happening?
hi i had the free business trial plan, and i had the backup to dropbox option on, i canceled my plan and upgrade to essential plan, when i reopened my macbook all of the files from my desktop disappeared and moved to a folder called "my files in dropbox"first of all i dont know if it safe to bring back the files simply by dragging them back, i tried to download the files from the site but got an error message saying its to much to download and extract zips, second problem i have is key apps im used to are not opening now, especially adobe apps like illustrator, when i try to open it asks me for 90 gb of ram to open and it crushing my computer, it also happening in other apps that crushing. it is all ever since i changed the plans last morning, oh and another thing, the "support" service, like what the F is this bot festival, im 24 hours shut down, unable to work, and im fighting the bots for hours but no success and no matter what they wont transfer me to a real person, im so so upset about dropbox they literally ruined my 3k pc and my life work and wont even send a human to tell me what to do... such a bad policy to have in such a big company. if anyone have any idea or solution to this i will be forever grateful! i really need this computer to work and provide my family but dropbox bots dont seem to care to much...433Views0likes5CommentsCan I transfer files keeping date and time stamps in tact from one account to another?
I have a large amount of data that I am holding in my Dropbox account (1.2TB) for legal purposes as advised by my attorney. The purpose is to show that the files have not been altered and being hosted by a third party is critical to that objective. The third party is Dropbox. But, I need more space and want to use a Family Plan but I can't get that. Is it possible for me to setup another drop box account, share the directory containing these files with that account and disconnect it from my current account and then change my current account to a Family Plan with the explicit intent of the date and time stamps of these files being what they are today?Solved1.4KViews0likes5Comments