You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Iniesta
3 years agoExplorer | Level 4
.JPG Files are Supported but Something Went Wrong.
Hi there, I'm a freelance photographer / creative and I use Dropbox for most of my clients simply because it's fast and it is always fuss-free when it comes to sharing across deliverables or photogra...
Vicker
Super User
Hi, CharissaJ12 ,
I notice that the browser's URL is pointing to the filename that starts with "._1209.....". May I ask if the files that you are trying to upload really begins with a dot? Or that only happens after uploading the file to Dropbox?
The dot prefix for a file usually refers to hidden files, so I am not sure whether the file is incorrectly named or there are some file upload issues. In case it is the former, you may try to rename the file locally without a dot prefix to see if the problem could be resolved.
Hope this helps.
Cheers
Vicker
CharissaJ12
3 years agoNew member | Level 2
The files when originally uploaded were viewable, it has been a few years so I don't know if they were uploaded with a ._ originally, I am assuming no since I was able to view them when originally uploaded. Is it possible that there was a dropbox update that effected/corrupted these files? Not sure why it would have effected one folder and not another but I don't have the original files to reupload so I am hoping there is a way to get these images back into a viewable format.
- Hannah3 years agoDropbox Staff
I'm happy to see this is resolved for you so far, Jay19741!
Iniesta, I do understand that your images are quite small in size, but if they exceed the 50 megapixel limit, I'm afraid they cannot be previewed.
As for you, CharissaJ12, have you tried restoring these files to a previous version, to see if that helps?
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