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Forum Discussion
Dropbox isn't populating when clicking on a shared link
I create a dropbox link with assets in it, and then I share it on a google spreadsheet so that my bosses can go in and look at what I have chose to schedule for social media for that day. Sometimes I need to open the links too, to review what I have selected. However, sometime yesterday an issue began where when I click on the link, the page endlessly loads and I cannot duplicate an existing dropbox tab either. The same thing happens, where the page just loads and loads and loads. I already tried clearing my cache, and restarting my computer.
Hey Ashley SYC - sorry to hear about this.
Could you try another browser or an incognito window with no extensions or plugins running and let us know if you get the same results?
If you do, we'd appreciate a screenshot too so that we can have a visual.
Thanks!
- Walter
Dropbox Staff
Hey Ashley SYC - sorry to hear about this.
Could you try another browser or an incognito window with no extensions or plugins running and let us know if you get the same results?
If you do, we'd appreciate a screenshot too so that we can have a visual.
Thanks!
Hi Walter,
I just tried both - and both have worked.- Walter
Happy to hear that, Ashley!
Let us know if anything else comes up.
- Hannah
Thanks for the screenshot, Ashley.
We are indeed facing a similar issue, which our team is aware of and working on a solution.
You can use the other browsers as a workaround, and also keep an eye on this thread, for any updates.
Okay great, I had a feeling this was part of a bigger issue. Thank you for your cooperation.
