We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
dbolton1202
9 years agoNew member | Level 2
Error 500 when attempting to sign in on the site
i am getting an error 500 when i try to sign in
ive already cleared my cache and tried using a different browser
i submitted a bug report using the "self serve tool" and received an automated response to use the "self serve tool"
this has been going on since yesterday and i dont see any outages listed on the outages page
someone please get back to me asap with a resolution
- ioanikoNew member | Level 2
Hi, I have also just started getting an error 500 when I try to log in my dropbox account via web. I also tried logging in from an incognito (private) window in case there was any cookie issue, but the same error popped up once I signed in.
I hope this can be solved quickly.
- sppecaNew member | Level 2
Same problem now. Need service immendiately.
- csinclaireNew member | Level 2
Ditto here. It went out even while I was looking at files. Client is steaming!
- John B.238Helpful | Level 6
I am getting an Error 500 on the /home, the /help page, or basically any page I visit when I am logged in. Can you please look into fixing the problem? - John
- MarkSuper User IISeems Dropbox is having a service issue.
Please see https://www.dropboxforum.com/t5/Error-messages/error-500/m-p/192873#M10151 for updates (to try and keep everything in one place).
- FernandoAmicisNew member | Level 2
I cannot login into my account, it keeps giving me an error 500.
- WaluigiTime64New member | Level 2
Same thing happened to me about 5 minutes ago.
- mcbiteypantsNew member | Level 2
I also can't login to my account, also keep getting Error 500
- terrenbladeNew member | Level 2Same, error persists with my normal browser(chrome) and firefox.
- MarkSuper User IISeems Dropbox is having a service issue.
Please see https://www.dropboxforum.com/t5/Error-messages/error-500/m-p/192873#M10151 for updates (to try and keep everything in one place).
- Maria3New member | Level 2
Same here - Error 500! So frustrating - need to access my work! Grr.
- adangzmz1978New member | Level 2
I am getting an Error 500 on the /home, the /help page, or basically any page I visit when I am logged in. Can you please look into fixing the problem?
- Alice T.3New member | Level 1
Anyone know if I can solve 'Error (500) Something went wrong.' When on the drop box home page? Other than just waiting for it to work again...
- RichSuper User II
The Dropbox home page and the pages for my various folders, etc., are all loading fine. Is there anything specific that you're all doing when you get the error? A certain link you're clicking on, or a specific feature you're trying to use?
- ArtanthosNew member | Level 2
Not doing anything special: just attempting to access www.dropbox.com using Internet Explorer 10
- SuburbanFlamingoExplorer | Level 4
...and I'm getting really anxious that I won't get my work done by today's deadline...
- Patrick K.9New member | Level 1
got the same problem since 1 hour. no login on my macbook and no access to the "settings"-page on dropbox.com :/
- SpudlyNew member | Level 2
Same here! I just created my Drop Box and was loading my first files and now I can't get to anything! What the heck??
- SpudlyNew member | Level 2
Arrrrgh!! I get the same error when I try to go to the help center!! Really?
- MarkSuper User II
Looks like a technical issue.
Please keep trying or check back later.UPDATE: Dropbox is aware of the issuse. For official updates please see https://status.dropbox.com/
- rhp32014New member | Level 2
No me deja entrar
Sale una curita
Que esta pasando?
- MarkSuper User IISeems Dropbox is having a service issue.
Please see https://www.dropboxforum.com/t5/Error-messages/error-500/m-p/192873#M10151 for updates (to try and keep everything in one place).
- brandee_dNew member | Level 2
- MarkSuper User IISeems Dropbox is having a service issue.
Please see https://www.dropboxforum.com/t5/Error-messages/error-500/m-p/192873#M10151 for updates (to try and keep everything in one place).
- crystalyn86New member | Level 2
I have an error 500 message on my homepage. Please help. What do I need to do?
- MarkSuper User IISeems Dropbox is having a service issue.
Please see https://www.dropboxforum.com/t5/Error-messages/error-500/m-p/192873#M10151 for updates (to try and keep everything in one place).
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!