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Forum Discussion
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've used this feature successfully before. Any idea what's happening?
I've tried both download methods - click the folder and click download at the top, and right click. I can download individual files successfully.
Tried Mozilla Firefox & Chrome, Windows 10.
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
Seriously???? What a complete joke. I now have to selectively download three gig of files selectively. Stupid, stupid, stupid limitation.
Thank you, this was very helpful!
Thanks for the help.
To anyone from dropbox reading this, the impossibility to download large files, plus the lack of ANY explanation on the web page when this happens is UNACCEPTABLE.
Same problem here on Chrome os x.
Is this normal? Having the same problem on all browsers. We will be canceling dropbox business account if this is not resolved in the next couple days. This is one of many problems.
same here. any input from the elusive dropbox support?
same on chrome and safari, osx 10.11.2
Same here! OSX 10.11.2 with Firefox 43.0.4 and Chrome 47.0.2526.111 (64-bit). When I share link and try downloading as .zip it doesn't work at all (I don't get even that unspecified.htm file). It's so frustrating!
Tried both Safari and Firefox on Mac OS X, with the same result as everyone else here. The only thing that downloads is a file called unspecified.html
Same here. Is this normal?
Same thing here. Chrome Version 47.0.2526.106 m and IE 11.0.27
+1 Chrome
